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Messages - beanzvision

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Bug Reporting Cinema 4D / Re: LUT resetting
« on: 2020-02-07, 16:30:09 »
Hi Dave, I have tried to reproduce this but am not having much luck. I created a test scene with one light and sent it to the VFB, I enabled LUTs and selected something random. Stopped the render, saved the scene, closed/opened Cinema and loaded the scene again. I started the render again and the random LUT I chose was still selected.

Bug Reporting Cinema 4D / Re: LUT resetting
« on: 2020-02-07, 11:53:49 »
Hi there, Can you please submit a ticket to support? Things to include in the report, C4D, Corona, OS version. Steps to reproduce this, a test scene, and if possible, a short video of this happening? This can all be zipped and sent via our private uploader. Thanks in advance.

You're most welcome!

Another thing we noticed with your scene is that the decking reflection doesn't match the physical one. It looks compressed or distorted. Setting the phong angle to 0 should fix this.

Hi Martin, still investigating, unfortunately. It will crash for me even on a Windows machine. My hunch is that it's related to a material that might be triggering the crash. If all the materials are removed, it will render as expected. A process of elimination is needed to go through your materials to find which one it might be. There's a lot of materials to sort through ;)

I've also done a quick test and it is working for me. Here's my rough setup.

Hi Marc, as mentioned in my initial post, the naming and folder location was changed by Maxon with the release of R21. The install location is: /Applications/Maxon Cinema 4D R21. It seems that our installer isn't picking up this change, hence the issue you are facing. You should be able to navigate to the correct folder for the install to work for HF3.

Hi Marc, could you also elaborate further on this? "which bug all the time as soon as I want to open certain files..."

I need help Cinema 4D / Re: sky background
« on: 2020-02-05, 11:05:15 »
Hi there,

It sounds like you may be doing things incorrectly. All you should need is the Corona sky object, from the "type" dropdown choose "Shader/HDRI" and then load your HDRI there. Never load an HDRI via the diffuse channel.

Hi Marc,

We haven't released a V5 Hotfix 3 version. The latest release to date is V5 Hotfix 2. In regards to the install issue. Could this be because of the folder naming change that came with R21? Unfortunately, I do not have access to a Mac right now to be able to check that. If you really need to access an older build, it can be done here:

I hope that helps.

For internal use: (Internal ID=453304461)

Hi Daniel,

Thanks for the scene file and video. It is currently being added to our internal bug reports for further testing. Could you also supply your Cinema, Corona version's and what OS you are running? Update, just found these details of yours, are they still current?

Corona 5 RC2
Cinema 4D R21
Mac Os Catalina 10.15.1

Thanks in advance.

We're working with him on what seems to be an error in the steps he took activating his license. Since we're already in direct conversation, we're closing out this thread.

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