Author Topic: [solved] renewing license doesn't work for me  (Read 452 times)

2018-02-27, 13:11:55

mraw

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From time to time I have to revisit some older projects and have to renew my license. Last time I did this I ran into a licensing issue. Support was able to help me out- apparently I gave a different email when purchasing so the combination email:pw wouldn't match.

I carefully watched what email I would type in now. But it's the same thing. I can't get a license
I apologize for opening this thread, because I also submitted a ticket to the support. The reason why I am so impatient is that the deadline is approaching. Maybe other users went through the same thing and can point me in the right direction.

thanks a million
« Last Edit: 2018-03-01, 14:35:56 by maru »

2018-02-27, 14:54:39
Reply #1

maru

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Hi, thank you for submitting the support ticket - this is the best way to get the solution ASAP. We are looking into this now.

2018-02-27, 17:07:46
Reply #2

mraw

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Thanks, Maru. Marcin helped me out of this! Many thanks.