Author Topic: 3ds max closes without crash report when closing Interactive rendering  (Read 985 times)

2018-07-05, 11:03:58

JensH

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Sometimes when I close the Corona Interactive window it closes Max without a "do you want to save" nor any error dialog. I'm not sure why.
It seems that I need to check if my RAM is cleared after pressing stop before closing the Interactive window, otherwise I lose all my work.
I've had this during Max version 2018-2019, and Corona version 1.7-2.0.

What am I doing wrong?
Is it 3ds max?

2018-07-06, 14:13:03
Reply #1

maru

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Does it just crash to desktop without freezing, or any other chance to capture a minidump from 3dsmax.exe? (https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006)
If so, could you please contact us about this at support@corona-renderer.com and then we would see how exactly we could check what is going on under the hood?

2018-07-06, 17:01:16
Reply #2

JensH

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It doesn't really freeze. It just closes :-(
I just had it occur during an auto save while I was trying to close a script window, so I'm not sure if it's even linked to corona.
I'll try to see if there is a minidump but I don't think so because it doesn't seem like an error is registered, it just seems like it closes the program without saving or something.

I'm going on vacation right now, so it might be a while (maybe next month).

2018-07-06, 18:17:27
Reply #3

iancamarillo

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this might be a windows end process feature when programs are not responding?