Author Topic: _recovery_scene not recoverable after crashing : incorrect file structure  (Read 101 times)

2019-02-06, 17:59:48

viabon

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Hi,

when C4D crashes, the files witch are opened are automatically saved in the bugreports folder.
With the v3, the file can't be opened, it says : structure de fichier incorrect in french.
Before v3 C4D usually saved a recoverable file.

Has anyone seen this before?
C4D R15 Windows 10 i7 8700k

2019-02-07, 05:57:04
Reply #1

iacdxb

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This is not Corona error.
On other forums this discussed very time, please contact to Maxon support.

Thanks.

...
Mac OS X
Cinema 4D R20

2019-02-07, 08:13:32
Reply #2

beanzvision

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As Imran has mantioned, unless this was caused by Corona there's not much we can do. Contacting Maxon would be the option here. If it was Corona related, then sending us the bugreport and a minidump to our private uploader (link in my signature below) would be good.