Author Topic: Corona-4-3dsmax-daily-2019-04-05 crashed when rendering Volume Light  (Read 461 times)

2019-04-17, 07:46:10

soso

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Corona-4-3dsmax-daily-2019-04-05 crashed when rendering 'Volume Light' with Environment Map (in the Exposure Control). If you clear and uncheck the 'Environment Map', the crash will not happen anymore. I tried to render with corona-3-3dsmax-hotfix2 and it works without any crash.


The test scene updated as 1555505671_test-crashed-2016-r2.7z with Private Uploader.
« Last Edit: 2019-04-17, 15:11:12 by soso »

2019-04-17, 08:12:14
Reply #1

soso

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2019-04-17, 11:18:09
Reply #2

rowmanns

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Hi,

Are you able to send over a minidump from the crash too please?

Instructions on how to do this are in my signiture.

Thanks,

Rowan
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2019-04-17, 12:37:17
Reply #3

soso

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Hi,

Are you able to send over a minidump from the crash too please?

Instructions on how to do this are in my signiture.

Thanks,

Rowan
Here:
1555497358_3dsmax-minidump.7z

File uploaded using Corona Private Uploader.

2019-04-17, 12:48:43
Reply #4

rowmanns

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Hi,

Thank you.

I have managed to reproduce something similar, but not a crash so far during my tests. Can you confirm if my reproduction steps are correct?

Works okay:
1) Load scene
2) Render
3) Everything is ok..

Fails to render:
1) Load scene
2) Select the glow object in the Modify panel
3) Render
4) Internal error message

Thanks,

Rowan

(Internal ID=342182962)

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2019-04-17, 15:03:57
Reply #5

soso

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Sorry, forget about the previous 3ds max scene. Here's the updated scene with new dump too:
1555505671_test-crashed-2016-r2.7z

The real problem is corona latest daily build crashed when rendering 'Volume Light' with Environment Map (in the Exposure Control). If you clear and uncheck the 'Environment Map', the crash will not happen anymore.

2019-04-17, 15:12:10
Reply #6

soso

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Btw, I just updated the descriptions in the first post too...

2019-04-17, 15:19:59
Reply #7

soso

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I don't know why, but the crashed happens again even when I clear and uncheck the Environment Map. It wasn't happen when I render it...

2019-04-17, 16:15:03
Reply #8

soso

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Hi,

Thank you.

I have managed to reproduce something similar, but not a crash so far during my tests. Can you confirm if my reproduction steps are correct?

Works okay:
1) Load scene
2) Render
3) Everything is ok..

Fails to render:
1) Load scene
2) Select the glow object in the Modify panel
3) Render
4) Internal error message

Thanks,

Rowan

(Internal ID=342182962)
Both crashed for me in the new uploaded scene.

2019-04-17, 16:41:22
Reply #9

rowmanns

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Hi,

Thanks, I can now reproduce the crash with the updated scene. I will report this to our development team and see what can be done.

Thanks,

Rowan
Please read this before reporting bugs:
How to report issues to us!

2019-04-18, 04:05:07
Reply #10

soso

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