Author Topic: VFB non responsive  (Read 2572 times)

2019-08-16, 10:51:54

Alexandre Besson

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Hi,

I noticed on last daily build, vfb is like blocked, no action is possible.

Regards

2019-08-16, 12:01:39
Reply #1

maru

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I am afraid we will need some more details here. :)
What exactly is happening? In any scene, or in specific scene? In IR or regular render too? What version of Max, Windows, Corona,...
Minidump from the freeze? https://coronarenderer.freshdesk.com/support/tickets/new

2019-08-19, 17:12:12
Reply #2

Alexandre Besson

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It happens on every scene (coroana last DB - max 2019.3 - Win 10 pro). In IR only, in regular render only a part of image is rendered (like a region).

No issue with the daily build of 2019-07-29.

No real freeze so no Minidump.

2019-08-19, 17:22:55
Reply #3

TomG

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Is NVIDIA AI denoising on? Is Max set to render region only? You can force a minidump at any point, even if the software isn't frozen (I believe :) )

2019-08-19, 17:32:05
Reply #4

rowmanns

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Hi,

If possible could you send your scene, also a screen recording of the issue would be really helpful in this case.

Cheers,

Rowan
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2019-09-08, 19:46:50
Reply #5

Alexandre Besson

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Hi, the issue seems to be cause by drag an drop color in lightmix from another case.

Regards

2019-09-13, 10:19:27
Reply #6

rowmanns

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Hi,

I have managed to reproduce the issue that dragging and dropping a color in lightmix causes the VFB to freeze.

We are looking into it ASAP.

Thanks,

Rowan

(Internal ID=397648125)
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2019-09-13, 14:24:59
Reply #7

Alexandre Besson

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Hi,

I noticed that something else (I do not know what) causes the nonresponse of the IR, it forces me to reopen 3dsmax for every 20 minutes to be able to use the IR correctly.

Regards

2019-09-13, 14:51:42
Reply #8

rowmanns

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Hi,

I noticed that something else (I do not know what) causes the nonresponse of the IR, it forces me to reopen 3dsmax for every 20 minutes to be able to use the IR correctly.

Regards

Hey,

I can't really suggest anything to help in this case.

Please when you find out what is causing this for you, can you describe some clear reproduction steps. Instructions on what information we ask for can be found in my signiture.

Cheers,

Rowan
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2019-09-16, 10:38:10
Reply #9

rowmanns

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Hi,

This has been fixed and will be in the next daily build.

Thanks,

Rowan
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