Did you get stuck with something? Problems with installation? Where is the button which does that…? This section should help you to find the right answers.

Frequenty Asked Questions

Here is a short list of frequently asked questions. You can find the full list at our helpdesk portals for 3ds Max and for Cinema 4D.

Hardware & Software FAQ

The Render Engine FAQ

Licensing FAQ


If you did not find what you were looking for you can try our forum, which is a valuable source of information. It is an active community created by Corona artists themselves.

Online Helpdesk Portal

We have also prepared online helpdesk portals for 3ds Max and for Cinema 4D where you will hopefully be able to find answers to all common questions regarding Corona Renderer. In addition to widespread FAQ section it also contains How?/What?/Where?/Does it? sections and detailed information for technical/power users.

Our helpdesk portal is manned by a dedicated person that will be answering your questions raised via a ticketing system during business hours (Mo-Fri 10-18 GMT+1). Paying customers will be served first.