Did you get stuck with something? Problems with installation? Where is the button which does that…? This section should help you to find the right answers.

Frequenty Asked Questions

Here is a short list of frequently asked questions. You can find the full list at our helpdesk portals for 3ds Max and for Cinema 4D.

Hardware & Software FAQ

The Render Engine FAQ

Licensing FAQ

Forum

If you did not find what you were looking for you can try our forum, which is a valuable source of information. It is an active community created by Corona artists themselves.

Online Helpdesk Portal

We have also prepared online helpdesk portals for 3ds Max and for Cinema 4D where you will hopefully be able to find answers to all common questions regarding Corona Renderer. In addition to widespread FAQ section it also contains How?/What?/Where?/Does it? sections and detailed information for technical/power users.

Our helpdesk portal is manned by a dedicated person that will be answering your questions raised via a ticketing system during business hours (Mo-Fri 10-18 GMT+1). Paying customers will be served first.

Corona Renderer

Corona Renderer

Resources

Frequenty Asked Questions

Hardware & Software FAQ

WHAT ARE THE HARDWARE REQUIREMENTS OF CORONA RENDERER?

WHAT ARE THE SOFTWARE REQUIREMENTS OF CORONA RENDERER?

WHICH OPERATING SYSTEMS ARE SUPPORTED?

WHICH HOST APPLICATIONS ARE SUPPORTED?

WHICH 3DS MAX VERSIONS ARE SUPPORTED BY CORONA RENDERER?

WHICH CINEMA 4D VERSIONS ARE SUPPORTED BY CORONA RENDERER?

The Render Engine FAQ

IS IT CPU, GPU OR HYBRID?

WHY IS THERE NO GPU VERSION?

IS CORONA RENDERER BIASED OR UNBIASED?

WHAT ARE THE FEATURES OF CORONA RENDERER?

ARE THERE SOME CONVERTERS FOR MATERIALS, LIGHTS, PROXIES?

IS CORONA FASTER THAN OTHER RENDERERS?

DOES IT SUPPORT NETWORK/DISTRIBUTED RENDERING?

Licensing FAQ

WHAT IS THE FAIRSAAS VERSION OF CORONA RENDERER?

CAN I USE MY FAIRSAAS LICENSE ON MULTIPLE COMPUTERS?

DO I HAVE TO BE ALWAYS CONNECTED TO THE INTERNET TO USE THE FAIRSAAS LICENSE?

WILL I BE ABLE TO RENDER IF MY INTERNET CONNECTION IS LOST?

DO YOU OFFER A STUDENT LICENSE?

CAN I RESELL MY BOX LICENSE?

ARE THERE SOME FREE RENDER NODES BUNDLED WITH THE LICENSE?

NETWORK LICENSE SERVER? NETWORK LICENSING?

WHAT IF OUR SERVERS ARE UNAVAILABLE?

IS THERE A DEMO/FREE VERSION?

HOW IS IT WITH THE BUG FIXES IF I DO NOT HAVE SUBSCRIPTION?

HOW LONG UNTIL I GET A LICENSE AFTER I PAY?

ARE THE MONTHLY/YEARLY LICENSES VALID FOR 30/365 DAYS OR UNTIL THE END OF THE MONTH/YEAR?

Forum

Online Helpdesk Portal

Corona Renderer

Corona Renderer

Resources

Frequenty Asked Questions

Hardware & Software FAQ

WHAT ARE THE HARDWARE REQUIREMENTS OF CORONA RENDERER?

WHAT ARE THE SOFTWARE REQUIREMENTS OF CORONA RENDERER?

WHICH OPERATING SYSTEMS ARE SUPPORTED?

WHICH HOST APPLICATIONS ARE SUPPORTED?

WHICH 3DS MAX VERSIONS ARE SUPPORTED BY CORONA RENDERER?

WHICH CINEMA 4D VERSIONS ARE SUPPORTED BY CORONA RENDERER?

The Render Engine FAQ

IS IT CPU, GPU OR HYBRID?

WHY IS THERE NO GPU VERSION?

IS CORONA RENDERER BIASED OR UNBIASED?

WHAT ARE THE FEATURES OF CORONA RENDERER?

ARE THERE SOME CONVERTERS FOR MATERIALS, LIGHTS, PROXIES?

IS CORONA FASTER THAN OTHER RENDERERS?

DOES IT SUPPORT NETWORK/DISTRIBUTED RENDERING?

Licensing FAQ

WHAT IS THE FAIRSAAS VERSION OF CORONA RENDERER?

CAN I USE MY FAIRSAAS LICENSE ON MULTIPLE COMPUTERS?

DO I HAVE TO BE ALWAYS CONNECTED TO THE INTERNET TO USE THE FAIRSAAS LICENSE?

WILL I BE ABLE TO RENDER IF MY INTERNET CONNECTION IS LOST?

DO YOU OFFER A STUDENT LICENSE?

CAN I RESELL MY BOX LICENSE?

ARE THERE SOME FREE RENDER NODES BUNDLED WITH THE LICENSE?

NETWORK LICENSE SERVER? NETWORK LICENSING?

WHAT IF OUR SERVERS ARE UNAVAILABLE?

IS THERE A DEMO/FREE VERSION?

HOW IS IT WITH THE BUG FIXES IF I DO NOT HAVE SUBSCRIPTION?

HOW LONG UNTIL I GET A LICENSE AFTER I PAY?

ARE THE MONTHLY/YEARLY LICENSES VALID FOR 30/365 DAYS OR UNTIL THE END OF THE MONTH/YEAR?

Forum

Online Helpdesk Portal

Newsletter Subsciption