Provide the requested products and services
When you order a product or a service from us, we collect your identification information and other transaction information in order to process your order and deliver the requested product or service. This may include steps prior to concluding (typically
) the purchase, service, or license agreements, responding to your inquiries and providing you with billing information. Additionally, we may process usage data and location data to validate your identity as necessary to perform our contract with you and provide the relevant online service.
If you are our customer, we may send you payment notices, confirm registration to the user’s accounts, communicate changes to the products or services we provide you, resolve your complaints and for another, contract-related, purposes. As these communications are not marketing-related, but merely an integral part of our business relationship, you cannot opt-out of receiving them.
Identification and contact information are processed with provision of our product support services. Most of the software-related inquiries are managed through our online helpdesk forum, where end users may issue tickets and track their status. Whenever you submit a data file to support your issue (such as a render, scene, etc.
), we will process it solely to resolve the relevant issue and improve our products or services. Without your direct consent, we do not transfer your data to third parties.
Publishing and use of works created by you
We keep a gallery of works created in our applications, such as renders, scenes, or videos representing both the authors and capabilities and features of our applications. Our Corona Renderer Gallery
contains a collection of renders created in Corona Renderer. If you submit your work with us, we may offer to publish it in the gallery or promote it by other means. We may also wish to use it for presentation, marketing, or testing purposes. Subject to the foregoing, we will propose relevant license terms and conditions guiding such use of your works.
Keeping you up-to date/request feedback
If you are our customer, we are entitled to address you by email or postal address even without your explicit consent, in order to inform you about offers of our products and services which are similar or relate to the products or services that you have already purchased from us (for example, new versions of applications, plugins or software packages, webinars, seminars and events
). We may ask for your feedback regarding products or services that you purchased or webinar, seminar, or another event that you attended. You are entitled to unsubscribe from this form of communication through unsubscription link provided in each such communication, or directly by contacting us using the contact details available here
Creation of anonymized data sets
We may anonymize personal data to create anonymized data sets, which could then be used to improve our products and services or products and services of our affiliates and partners.
Detection of fraud software and software piracy
We may process usage data, location data, identification, and contact information to detect, prevent or otherwise address fraud software and software piracy. We also check the validity of the license during the term of your service. We do this not only to protect our rights, but also third parties’ and your rights and legitimate interests.
Some functions on our websites (such as comments section of our community forums and weblogs
) may be accessible only for registered users. Registration process requires you to fill in certain identification and contact information to create a user’s account. We process the data in order to enable and provide the services.
Apart from the mandatory personal data on the registration forms, you may be allowed to personalize your user profile by adding voluntary information to your user profile, such as profile image or additional contact information. While disclosing additional personal data on your user profile may help to improve your communication with other users or even promote your online profile, be aware that we are not liable for any misuse of your personal data in such cases. All the data not expressly required to be filled in shall be considered within this category.
We may offer you an opportunity to perform a benchmark test via our software, such as Corona Benchmark
. Corona Benchmark is a free to use, standalone application developed by us to measure the computation speed of your computer. When you perform the test, we process data necessary in order to run benchmark, such as usage data (IP address, hardware information, application version
). Additionally, you may decide to publish your results on our website alongside your username. Performing a benchmark and publishing your personal data is voluntary.
Surveys & Consumer Competitions
From time to time, we may ask you to participate in a survey, consumer competition or a voting poll. Participation in such activities is voluntary. Unless stated otherwise by terms and conditions of such activity, we will process personal data solely to the extent that is necessary to go ahead with such activity pursuant to its purpose. Certain personal data such as contact details may be required in this context to register to vote or o take part in a survey. No personal data will be disclosed to other participants or to the public unless agreed otherwise.
If you wish to keep up with the latest product features, be informed about new products or services, and see special offers, you are welcome to sign up to our newsletter. If you change your mind, you may easily unsubscribe at any time, by clicking to the unsubscription link contained in each newsletter. You can find the newsletter subscription form on our websites.
The subscription form determines what personal data are processed in order to deliver newsletters. When subscribing, we store your IP address, as well as the date and time of the registration. Before the registration process is completed, we will verify the validity of your email address. Unless the registration process for the newsletter is successfully completed, we will not use your email address for any other reasons than the verification of its validity.